At Wave, consulting is at the center of what we do and who we are. Since the late ’90s, our consulting first ethos has allowed us to offer a personalized solution for each customer’s unique needs contrary to a out of the box offering. We work closely with our customers throughout Albuquerque, devoting assets and time so that we have a total understanding of their challenges and desires and can build a tailored approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the heart of your organization. If your workflows have many bottlenecks, the resulting loss of productivity will spread throughout your entire organization. For example, let’s say a business brings on a new client in minutes but requires a month to spin up a new employee or partner. That’s an issue because both your employees' talent and your supplier’s products play a vital role in providing excellent service to the customer. Therefore, if those pieces are not operating efficiently, your client is ultimately who pays the price. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a complete understanding of your business standards as well as the software that aptly delivers intelligent information. We know what questions to ask and can determine the right information to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most crucial part of a migration. Every migration requires a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include folder structure, metadata mapping, security, search capabilities, and many other elements that will allows users to find relevant information. It is critical that you spend the time to understand the problems you have and what is necessary to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern company depends on numerous sources to compile data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which tool you’re using, it holds important business information and content that is crucial to the success of your business. Both organizations and their customers must have information from multiple sources to complete assignments, and this adds additional obstacles if that information is not easily attainable. The conventional method was to pull input into a central archive but this route is not viable long term as one program can’t manage everything, particularly in some mid-range to large companies.